Sound problem: My piano out of tunes or delayed

On some certain devices, Piano+ may produce distorted sound, wrong notes or latency due to the sound engine. In order to solve this problem, we suggest you some solutions:

1. Turn On/Off Beta Sound Engine:

  • Open In-App Settings > Advanced options > Switch option between On or Off New Sound engine (BETA)

  • Restart Piano+ and check the sound accuracy


2. Using Soundfont file:

  • Soundfont not only helps to fix note inaccuracy but also brings a real HQ sound quality.

  • See more about Soundfont on

           http://pianisthd.com/soundfont

            http://support.rubycell.com/knowledgebase/articles/769554

If none of the suggestions works, please contact us at support@rubycell.com for more help.   

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